Warranty

At BRILLAVISION®, we stand behind the quality of our products. Every purchase of the Dual Boost 15.6" Pro comes with a 1-year limited warranty from the date of delivery.

What’s Covered

• Manufacturing defects in materials or workmanship

• Hardware or functional issues not caused by misuse or external damage

• Malfunctions under normal use conditions

What’s Not Covered

• Damage caused by misuse, accident, or unauthorized repairs

• Normal wear and tear (scratches, cosmetic damage, etc.)

• Issues due to improper setup or handling

• Damage caused by using incompatible devices or power sources

How to Claim

To file a warranty claim, please email us at brillavision@outlook.com with the following:

• Your full name and order number

• Description of the issue

• Clear photos or video showing the problem

• Proof of purchase (if not already provided)

We’ll respond within 1–2 business days and guide you through the replacement or repair process. In most cases, approved claims will receive a free replacement unit.

Important Notes

• Customers are responsible for return shipping unless the product is deemed defective.

• Warranty coverage is non-transferable and only applies to the original purchaser.

• Warranty is valid for purchases made directly from BRILLAVISION® or authorized retailers.

For any questions, contact us at brillavision@outlook.com or call +1 (214) 799-8220.